Terms of Service

Last updated: 1 October 2026

These Terms of Service ("Terms") are a binding agreement between you and Storias ("Storias," "we," "us"). They govern your use of the Storias mobile and desktop applications, the storiasai.com website, and related services (together, the "Service"). By creating an account, downloading, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years old to use the Service (16 in the European Economic Area, the United Kingdom, and other regions where a higher age applies). If you are under the age of majority where you live, you may use the Service only with the involvement of a parent or guardian who agrees to these Terms. By using the Service you represent that you meet these requirements.

2. The Service

Storias turns raw video you provide into finished, styled, captioned films using automated and AI-assisted tools, including transcription, silence removal, reframing, auto-captions, AI-generated imagery, and template-based motion design. Features, styles, and limits may change over time. We may modify, suspend, or discontinue any part of the Service.

3. AI-Generated and AI-Assisted Content

The Service uses artificial-intelligence systems, including third-party models, to transcribe your audio, analyse your footage, plan and direct the film, generate images and graphics, and assemble the finished video. Our Privacy Policy names every company involved and says exactly what each one receives. You acknowledge that:

• Output can be imperfect. AI transcriptions, captions, generated images, and films may contain errors, inaccuracies, or unexpected results. You are responsible for reviewing all output before publishing or distributing it.
• You are responsible for your inputs. You must have all necessary rights to any video, audio, image, likeness, music, or other material you provide. Do not upload content you are not permitted to use. This includes references you upload to the Look Lab. A style can inspire a template, but you must have the rights to the files you upload, and a template must not copy someone else's logos, trademarks, characters or footage.
• AI-generated assets. Images and graphics generated by the Service are produced for your project. To the extent permitted by the underlying model providers, we do not require separate attribution for AI-generated assets, but generated content may be non-unique and is provided without warranty of originality or non-infringement.
• No reliance. The Service is a creative tool, not professional, legal, medical, or financial advice.

4. Accounts

Some features require an account. You are responsible for activity under your account and for keeping your device and credentials secure. Notify us promptly of any unauthorized use.

5. Subscriptions and Billing

Every plan includes a set number of credits each month. Starter includes 400 credits a month, Creator 1,200, and Pro 3,200. Each plan is billed monthly or annually; an annual subscription is charged once and grants the same monthly credits for twelve months. A finished video costs 1 credit per second of finished video, with a 15-credit minimum per render. Imagery and visual generation are included in that per-second price and are not billed separately. Retrieved media, creator footage, captions, charts, and local graphics are included in the base. Unused credits do not roll over, and a failed render is not charged. Every plan unlocks all 30 Templates (8 Pro, 12 Ultra and 10 Captions), long-form 16:9 production with the Ultra Templates, and HD export with no watermark.

Purchases are processed either by the Apple App Store (when you buy in the iOS app, managed through your Apple ID) or by Stripe (when you buy on the web), with subscription and entitlement handling provided by our billing processor, RevenueCat. Subscriptions renew automatically at the then-current price until cancelled, and are charged at confirmation of purchase and at each renewal. You can manage or cancel an App Store subscription in your device's account settings, and a web subscription through the subscription-management link in your account. App Store purchases are governed by the App Store's terms and web purchases by Stripe's; except where required by law, payments are non-refundable, and we do not control App Store refund decisions.

Prices, plans and allowances may change; changes apply to future billing periods.

5A. Partner program

The partner program lets you earn a share of what the people you bring to Storias pay us. It is optional and separate from using Storias to make films, and these terms apply to you only if you join it.

• Joining. You apply from your account, in the web app. Storias reviews every application and may approve or decline it.
• What you earn. 25% of what each person you refer pays us on web payments, on every payment in their first 12 months from their first payment. It is worked out on the amount actually paid, after any discount and before tax. Payments through the Apple App Store, free periods and credits we give do not count.
• The hold. We hold a commission for 30 days after the payment, then it becomes available.
• Payouts. We pay monthly, once you are owed $50 or more.
• Which partner counts. A link or code counts for 60 days before the person signs up or pays. If they used more than one partner's, the last one counts, and a code typed at checkout beats a link. Once they have paid, they stay with that partner.
• No referring yourself. You cannot earn on your own account, or on an account made with your own email address (the one you sign in with or the one we pay you at; capital letters, a +tag and, for Gmail, dots do not make a different address).
• Say that you earn from it. When you share your link or code, say plainly that you earn from it, for example "partner link" or #ad.
• Refunds, chargebacks and fraud. We may void a commission, or take it back from a later payout, if the payment is refunded or charged back, or if we find fraud.
• Pausing or ending. We may pause or end your partnership, or the whole program, with 30 days' notice. Commissions you have already earned are still paid. The exception: we may pause or end your partnership at once for fraud, abuse (including referring yourself or making fake accounts), misleading promotion, or a breach of these terms. In that case, we may withhold commissions not yet paid that come from that conduct.
• You are independent. You are not our employee or agent, and you are responsible for your own taxes.
• What the people you bring get. 10% off their first payment and 120 bonus credits, once per person.

What we keep about partners and the people they bring is in section 5A of our Privacy Policy.

6. Your Content

You retain all ownership of the video, audio, and other material you upload ("Your Content") and of the finished videos you create. You grant Storias a limited, worldwide, royalty-free license to host, process, transmit, transcode, and modify Your Content solely to operate and provide the Service to you (including sending it to the AI subprocessors described in our Privacy Policy) and, for the templates you build and the references you use to build them, as described below and in §6A. This license ends when your content is deleted from our systems, except for content already shared by you or retained as required by law.

Templates you build. When you build a template with the Service (for example in the Look Lab), the template — its design, its compositions, its choices of type, colour, layout, motion and timing — and the references you used to build it are Your Content. You own them. We may host, process, render and display your templates to provide the Service to you and to the people and systems you authorise, including through our API. They are yours, completely: Storias claims no ownership of them. We do not make your templates available to anyone else, and we do not use them to build templates for anyone else.

6A. Improving Storias

We may analyse the templates you build, the references you upload to build them and how your templates perform — and nothing else of Your Content — to improve the Service — for example, to learn which building blocks templates need, where our template engine falls short and how to read references better. We do this only in aggregated or de-identified form. We never show, sell, publish or reproduce your templates, references, brand assets or films for anyone else, and we never use your templates, references, brand assets or films to train artificial-intelligence models — ours or anyone else's. This analysis is on unless you turn it off: a company admin can turn it off at any time in Settings ("Help improve Storias"), which stops future analysis and does not affect your service.

7. Acceptable Use

You agree not to use the Service to create, upload, or distribute content that is unlawful, infringing, defamatory, sexually exploitative of minors, harassing, deceptive (including non-consensual deepfakes of real people), or that violates others' privacy or intellectual-property rights; to reverse-engineer or misuse the Service; to circumvent usage limits or security; or to build a competing product from our outputs. We may remove content and suspend or terminate accounts that violate these Terms.

8. Intellectual Property

The Service, including its software, our template engine, the templates we make available to all users, and our brand, is owned by Storias and protected by law. Templates you build are yours (see §6). Except for the rights expressly granted to you, we reserve all rights. "Storias" and our logos are our marks.

9. Third-Party Services

The Service relies on third parties, including Apple (app distribution and App Store payments), Stripe (web payments), RevenueCat (subscription management), Supabase (authentication, database and file storage), Amazon Web Services (rendering and delivery), Cloudflare (website hosting and file storage), and our AI service providers, currently OpenAI, Google, Anthropic and Replicate — any of which may carry out any part of the work of transcribing, understanding, planning and illustrating your film, together with the stock and archive libraries the film draws on. The full list, and what each company receives, is in our Privacy Policy. Your use of the Service may also be subject to those parties' terms. We are not responsible for third-party services.

10. Disclaimers

11. Limitation of Liability

12. Indemnification

You agree to indemnify and hold Storias harmless from claims arising out of Your Content, your use of the Service, or your violation of these Terms or applicable law.

13. Dispute Resolution, Binding Arbitration and Class-Action Waiver

Please read this section carefully, it affects your legal rights.

Informal resolution first. Before starting any proceeding, you and Storias agree to try to resolve the dispute informally by contacting legal@storiasai.com and allowing 30 days to reach a resolution.

Binding arbitration. If we cannot resolve it, you and Storias agree that any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration, rather than in court, except that either party may bring qualifying claims in small-claims court, and either party may seek injunctive relief for intellectual-property misuse. Arbitration will be administered by a recognized arbitration body under its consumer rules, and may be conducted by video or in the county where you reside.

Class-action waiver. You and Storias agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims.

30-day opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing legal@storiasai.com with your name and a statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

EU/UK residents: nothing in this section limits mandatory consumer-protection rights or the right to bring proceedings in your local courts where the law requires; the arbitration and class-waiver terms apply only to the extent permitted by your local law.

14. Governing Law

Except where local mandatory law applies, these Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules. If you are an EU/UK consumer, you also benefit from the mandatory protections of your country of residence.

15. Termination

You may stop using the Service at any time. We may suspend or terminate access for violation of these Terms or to comply with law. Sections that by their nature should survive (including ownership, disclaimers, liability limits, and dispute resolution) survive termination.

When your account or a template is deleted, we delete the template and its files from our systems (as our Privacy Policy describes), except aggregated or de-identified learnings under §6A, which no longer identify you or your template.

16. Changes to These Terms

We may update these Terms. If we make material changes, we will provide notice (for example, in-app or by updating the date above). Continued use after changes take effect means you accept the updated Terms.

17. Copyright Complaints (DMCA)

Storias respects copyright and expects the same from everyone who uses the Service. Customers upload their own video and images and receive AI-generated imagery back, so if you believe material reachable through the Service infringes your copyright, send a written notice to our copyright agent at legal@storiasai.com with the subject line "Copyright complaint." To be effective, your notice must include:

• Identification of the copyrighted work you claim is infringed, or, if the notice covers more than one work, a representative list of them;
• Identification of the material you claim is infringing and information reasonably sufficient to let us find it (for example, a project name, a share link, or a screenshot with a timestamp);
• Your name, mailing address, telephone number, and email address;
• A statement that you have a good-faith belief the use in question is not authorized by the copyright owner, its agent, or the law;
• A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf; and
• Your physical or electronic signature.

We will remove or disable access to material we determine is infringing and will make reasonable efforts to notify the account that posted it. An incomplete notice may delay our response.

Counter-notice. If you believe material of yours was removed or disabled by mistake or misidentification, you may send a counter-notice to the same address, legal@storiasai.com. It must include: identification of the material and where it appeared before removal; a statement, made under penalty of perjury, that you have a good-faith belief the material was removed by mistake or misidentification; your name, address, and telephone number; a statement that you consent to the jurisdiction of the federal court for the judicial district where your address is located (or, if outside the United States, any judicial district in which Storias may be found) and that you will accept service of process from the person who filed the original notice; and your physical or electronic signature. If we receive a valid counter-notice, we may restore the material unless the original complainant tells us they have filed a court action to restrain the alleged infringement.

Repeat infringers. We terminate, in appropriate circumstances, the accounts of users found to be repeat infringers.

18. Contact

Questions about these Terms: legal@storiasai.com.